Refund policy

Returns

We do not offer returns due to the nature of the product.

Customs delays

Shop-enovid takes no responsibility for shipments delayed, held, or seized by customs or any other import authorities. We will always do our best to ensure the arrival of your order, but in cases of delays due to the laws and regulations of the customer's country, the customer is fully liable for losses incurred.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate the issue and make it right.